Fundamentals of Communication Certificate
Become an effective communicator to minimize misunderstandings, strengthen relationships, and increase organizational success.
Course Description
Effective communication is a critical life skill, both personally and professionally. It is more than just an exchange of ideas and information. Communicating effectively involves the ability to clearly convey a message, be an effective listener and identify the underlying emotions and intentions behind the information.
The Fundamentals of Communication Certificate includes four competencies
- Effective Communication
- Emotional Intelligence
- Conflict Resolution
- Giving and Receiving Effective Feedback
Registration is Temporarily Closed
Registration is currently closed as we transition to a new Learning Management System to enhance your experience. Registration will reopen in January 2025. For questions, please email exed@umassglobal.edu.
Duration
Approximately 25 hours
Up to 6 months to complete courseworkEstimated Tuition
$1,250
No additional materials requiredWays to Learn
Online
Credit
1.5 PDUs
Graduate Level Professional Development CreditsKey Features
Accessible
Access textbooks and course materials completely online - no materials required.
Self-Paced
Move at your own pace as your schedule allows – no specific start times or dates.
Dedicated Mentor
Need help with an assignment? Submit your questions directly to the instructor for quick replies.
Active Learning
This course features interactive assignments and authentic assessments.
Case Studies
Explore how course content connects to the workplace using real-world case studies.
Upon successful mastery of this course, you will be able to:
- Identify the skills necessary to effectively interact and communicate with others
- Describe emotional intelligence and identify your personal skills through a self-assessment
- Define conflict and develop the skills to identify, address, and resolve conflict
- Describe the process of giving and receiving effective feedback and the benefits it brings to an organization
- Earn a Certificate of Completion
Academic Credit:
Successful completion of the Fundamentals of Communication Certificate may qualify as academic credit or serve as a substitute for specific courses in the UMass Global undergraduate or graduate degree programs, offering you significant time and cost savings.
Undergraduate Credits
- Equivalent Undergraduate Course (Credit Hour): COMU 101 Public Speaking I - 3 credits
- Equivalent Undergraduate Competency (CBE) for the Bachelor’s in Business Administration (BBA): COMC 101 Oral Communications - 3 credits
Graduate Credits
- Equivalent Graduate Course (Credit Hour): HRCU 630 Conflict and Negotiation - 3 credits
- Equivalent Graduate Competency (CBE) for the Master’s in Organizational Leadership (MAOL): HRCC 630 Conflict and Negotiation - 3 credits
Please note:
You may be eligible for tuition reimbursement, check with your
employer to see if you qualify.
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